The information revolution has resulted in wide ranging changes to service industries across the world. The Government has launched initiatives to make the United Kingdom a world leader in e-commerce and make its services available to all. The e-Government strategy underpins the implementation of the Modernising Government White paper. It has 4 principles:

• building services around citizens choices
  
• making Government and its services more accessible
  
• social inclusion
• using information better.

The Government intends that all services which can be electronically delivered should be and that they should be accessible over the Internet, through mobile phones, digital TV and Call Centres.

A target of 2005 has been set by which all citizens should have access to the Internet, either in their own homes or through community access points.

For more information click here : Modernising Government White Paper